livrare & Delivery

At Nil Rochie de mireasă, we ship your custom-made rochie safely și securely to your door — wherever you are în the world. We partner cu the world’s most trusted express courier services to ensure your rochie arrives în perfect condition și on time.

la nivel mondial livrare

We ship to Toate countries la nivel mondial. Whether you are în Europe, the Middle East, North America, Australia, or anywhere else, we will deliver your rochie to you.

Our livrare partners include:

• 📦 DHL Express
• 📦 FedEx International
• 📦 UPS la nivel mondial

livrare Timeline

Please note that livrare time is separate din timp de producție.

• timp de producție: 6–8 weeks din order confirmation
• livrare time: 3–7 business days after dispatch
• Total estimated time: Approximately 7–9 weeks din order to delivery

⚠️ We strongly recommend ordering at least 10 weeks before your wedding date to allow time pentru any unexpected delays și local alterations.

Tracking Your Order

As soon as your rochie is dispatched, we will send you the tracking number via WhatsApp și email. You can track your shipment în real time directly on the courier’s website.

Packaging

Your rochie is carefully steamed, wrapped în acid-free tissue paper, și packed în a premium garment box designed pentru safe international transport. We take every precaution to ensure your rochie arrives în perfect condition.

Import Duties & Customs

International shipments may be subject to import duties, customs fees, și local taxes upon arrival în your country. These charges are not inclus în our product prices or livrare fees și are the sole responsibility of the buyer.

We recommend checking your country’s customs regulations before placing your order. We are unable to mark shipments as “gifts” or undervalue packages on customs declarations.

Rush Orders & Urgent Delivery

If your wedding date is approaching și you need your rochie urgently, please contact us via WhatsApp before placing your order. We will assess our current producție schedule și advise on whether a rush order is possible. Rush orders may incur an additional fee.

livrare Costs

livrare costs are calculated at checkout based on your delivery country și the weight of your order. We aim to offer competitive international livrare rates.

Lost or Damaged Shipments

în the rare event that your shipment is lost or arrives damaged, please contact us immediately via WhatsApp cu photos și your order detalii. We will work cu the courier to resolve the issue as quickly as possible.

Your rochie Deserves a Perfect Arrival

Have questions about your shipment? Our team is available via WhatsApp pentru real-time updates și support.

📲 contact us on WhatsApp

🌍 International Language Support: Our team provides livrare support și order updates în English, Turkish (Türkçe), German (Deutsch), French (Français), Arabic (العربية), și Dutch (Nederlands). We are here pentru you — în your language.